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Thesis

Training nurses to deal with aggressive encounters with the public

Abstract:

Chapter one reviews the literatures on psychological studies of aggression, problems of aggression within the Social Services and the National Health Service, and nurse-patient communication. A number of issues are raised which are addressed by the current research.

In chapter two nurses' theories about what defuses and what aggravates aggression are explored. It was found that nurses believe that by remaining calm, gentle and firm they will defuse both physical and verbal aggressi...

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Institution:
University of Oxford
Department:
Medical Sciences Division

Contributors

Role:
Supervisor
Role:
Supervisor
Publication date:
1992
Type of award:
DPhil
Level of award:
Doctoral
Awarding institution:
University of Oxford
Barcode:
603849154
URN:
uuid:0fd667ff-3b29-4d32-9c6f-1a33f662318b
Local pid:
td:603849154
Language:
English
Subjects:

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