Thesis
Training nurses to deal with aggressive encounters with the public
- Abstract:
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Chapter one reviews the literatures on psychological studies of aggression, problems of aggression within the Social Services and the National Health Service, and nurse-patient communication. A number of issues are raised which are addressed by the current research.
In chapter two nurses' theories about what defuses and what aggravates aggression are explored. It was found that nurses believe that by remaining calm, gentle and firm they will defuse both physical and verbal aggressi...
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(Preview, pdf, 10.5MB, Terms of use)
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Authors
- Publication date:
- 1992
- DOI:
- Type of award:
- DPhil
- Level of award:
- Doctoral
- Awarding institution:
- University of Oxford
- Language:
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English
- Subjects:
- UUID:
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uuid:0fd667ff-3b29-4d32-9c6f-1a33f662318b
- Local pid:
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td:603849154
- Source identifiers:
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603849154
- Deposit date:
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2014-04-01
- ARK identifier:
Terms of use
- Copyright holder:
- Jill Crossland
- Copyright date:
- 1992
- Notes:
- This thesis was digitised thanks to the generosity of Dr Leonard Polonsky.
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