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Journal article

Incentive complexity, bounded rationality and effort provision

Abstract:

Using field and laboratory experiments, we demonstrate that the complexity of incentive schemes and worker bounded rationality can affect effort provision. This is because some attributes of the incentives become opaque, i.e., workers do not take them into account. In our setting, workers over-provide effort relative to a fully rational benchmark, improving effciency. We identify contract features, and facets of worker cognitive ability, that matter for opacity. We find that even relatively small degrees of opacity can cause large shifts in behavior. Our results illustrate important implications of complexity and bounded rationality for designing and regulating workplace incentive contracts.

Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1257/aer.20230751

Authors

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Institution:
University of Oxford
Division:
SSD
Department:
Economics
Oxford college:
St Anne's College
Role:
Author
ORCID:
0000-0002-0789-177X


Publisher:
American Economic Association
Journal:
American Economic Review More from this journal
Volume:
115
Issue:
12
Pages:
4404-4437
Publication date:
2025-12-01
Acceptance date:
2025-07-31
DOI:
EISSN:
1944-7981
ISSN:
0002-8282


Language:
English
Keywords:
Pubs id:
2288174
Local pid:
pubs:2288174
Deposit date:
2025-09-15
ARK identifier:

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