Journal article
Cyber warranties: market fix or marketing trick?
- Abstract:
- The market for information security products is plagued by information asymmetry, dysfunctional brand reputation and principal-agent problems. Mechanisms to address the resulting market for lemons include certification schemes, liability laws, and information disclosure. Unfortunately there has been limited success thus far. An emerging form of risk transfer, cyber warranties, could address the market failure. We analyse 15 warranties to identify what is covered and what is excluded. The results suggest cyber warranties do not transfer much risk at present. However, they do force transparency regarding the limitations of information security products.
- Publication status:
- Published
- Peer review status:
- Peer reviewed
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- Files:
-
-
(Preview, Accepted manuscript, pdf, 155.0KB, Terms of use)
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- Publisher copy:
- 10.1145/3360310
Authors
- Publisher:
- Association for Computing Machinery
- Journal:
- Communications of the ACM More from this journal
- Volume:
- 63
- Issue:
- 4
- Pages:
- 104-107
- Publication date:
- 2020-03-01
- Acceptance date:
- 2019-09-03
- DOI:
- ISSN:
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0001-0782
- Language:
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English
- Keywords:
- Pubs id:
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pubs:1050124
- UUID:
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uuid:d4bd0f1d-ba8a-41b7-862c-fce2387067ac
- Local pid:
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pubs:1050124
- Source identifiers:
-
1050124
- Deposit date:
-
2019-09-06
Terms of use
- Copyright holder:
- Woods and Moore
- Copyright date:
- 2020
- Rights statement:
- Copyright held by authors/owners. Publication rights licensed to ACM.
- Notes:
- This is the accepted manuscript version of the article. The final version is available online from ACM at: https://doi.org/10.1145/3360310 and https://cacm.acm.org/magazines/2020/4/243648-cyber-warranties/fulltext
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