Methodology report: Supporting online justice project

Report

There is currently very little online support to prepare members of the public for appearing in a hearing from their own home or to guide them around these new virtual spaces. This has led to concerns about access to justice and due process, with particular concerns being raised about the ability of the disadvantaged and digitally disadvantaged to interact with the legal system in this way. Working in partnership with HM Courts and Tribunal Service this project draws on extensive consultation with the public, court and tribunal staff, interest groups, practitioners and policy makers to produce a produce a series of video guides for lay users for use in tribunals and family courts.

Authors: Tsalapatanis, A; Mulcahy, L; Rowden, E

• Publication status: Published
• Peer review status: Reviewed (other)
• Publisher: Centre for Socio-Legal Studies, Oxford
• Place of publication: Oxford, UK
• Publication date: 2022-05-16
• Language: English
• Keywords: script design; technical guidance; online justice; FFR