Journal article
Automated telephone communication systems for preventive healthcare and management of long-term conditions
- Abstract:
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Background Automated telephone communication systems (ATCS) can deliver voice messages and collect health-related information from patients using either their telephone's touch-tone keypad or voice recognition software. ATCS can supplement or replace telephone contact between health professionals and patients. There are four different types of ATCS: unidirectional (one-way, non-interactive voice communication), interactive voice response (IVR) systems, ATCS with additional fu... Expand abstract
- Publication status:
- Published
- Peer review status:
- Peer reviewed
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(Preview, Version of record, pdf, 5.0MB, Terms of use)
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- Publisher copy:
- 10.1002/14651858.CD009921.pub2
Authors
- Publisher:
- John Wiley & Sons, Ltd
- Journal:
- Cochrane Database of Systematic Reviews More from this journal
- Volume:
- 2016
- Issue:
- 12
- Article number:
- CD009921
- Publication date:
- 2016-12-14
- Acceptance date:
- 2016-12-14
- DOI:
- ISSN:
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1469-493X
- Pubs id:
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pubs:821980
- UUID:
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uuid:af9610a2-a132-442e-b730-f38d0957b915
- Local pid:
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pubs:821980
- Source identifiers:
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821980
- Deposit date:
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2018-01-31
Terms of use
- Copyright holder:
- The Cochrane Collaboration
- Copyright date:
- 2016
- Notes:
- Copyright © 2016 The Cochrane Collaboration. Published by John Wiley & Sons, Ltd.
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