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A typology of artificial intelligence data work

Abstract:
This article provides a new typology for understanding human labour integrated into the production of artificial intelligence systems through data preparation and model evaluation. We call these forms of labour ‘AI data work’ and show how they are an important and necessary element of the artificial intelligence production process. We draw on fieldwork with an artificial intelligence data business process outsourcing centre specialising in computer vision data, alongside a decade of fieldwork with microwork platforms, business process outsourcing, and artificial intelligence companies to help dispel confusion around the multiple concepts and frames that encompass artificial intelligence data work including ‘ghost work’, ‘microwork’, ‘crowdwork’ and ‘cloudwork’. We argue that these different frames of reference obscure important differences between how this labour is organised in different contexts. The article provides a conceptual division between the different types of artificial intelligence data work institutions and the different stages of what we call the artificial intelligence data pipeline. This article thus contributes to our understanding of how the practices of workers become a valuable commodity integrated into global artificial intelligence production networks.
Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1177/20539517241232632

Authors


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Institution:
University of Oxford
Division:
SSD
Department:
Oxford Internet Institute
Role:
Author
More by this author
Institution:
University of Oxford
Division:
SSD
Department:
Oxford Internet Institute
Role:
Author
ORCID:
0000-0001-8370-9848


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Funder identifier:
https://ror.org/03n0ht308
Grant:
ES/S00081X/
Programme:
Global Challenges Research Fund
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Funder identifier:
https://ror.org/0472cxd90
Grant:
FP/2007–2013
Programme:
European Union’s Seventh Framework Programme


Publisher:
SAGE Publications
Journal:
Big Data and Society More from this journal
Volume:
11
Issue:
1
Publication date:
2024-03-18
Acceptance date:
2024-01-21
DOI:
EISSN:
2053-9517
ISSN:
2053-9517


Language:
English
Keywords:
Pubs id:
1603349
Local pid:
pubs:1603349
Deposit date:
2024-01-21

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