UK Healthcare Workers’ Experiences of Major System Change in Elective Surgery During the COVID-19 Pandemic: Reflections on Rapid Service Adaptation

Journal article

Success in the rapid reorganisation of elective surgical services can be attributed to the flexibility and adaptability of staff. However, there was an absence of involvement of staff in wider system-level pandemic decision-making and competing guidance from national bodies. Involving staff in decisions about the organisation and delivery of MSC is essential for the sustainability of change processes.

Authors: Singleton, G; Dowrick, A; Manby, L; Fillmore, H; Syverson, A

• Publication status: Published
• Peer review status: Peer reviewed
• Publisher: Kerman University of Medical Sciences
• Journal: International Journal of Health Policy and Management
• Volume: 11
• Issue: 10
• Pages: 2072-2082
• Publication date: 2021-09-01
• DOI: 10.34172/ijhpm.2021.101
• EISSN: 2322-5939
• ISSN: 2322-5939
• Language: English
• Keywords: Service delivery framework; Medical emergency; Nursing; Adaptability; Government (linguistics); Management; Service (business); Pandemic; Elective surgery; Adaptation (eye); Marketing; Political science; Public relations; Flexibility (engineering); Disease; Health care; Surgery; Psychology; Medicine; Coronavirus disease 2019 (COVID-19); Business