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Corporate Social Responsibility: A Process Model of Sensemaking

Abstract:

In contrast to content-based models of corporate social responsibility (CSR), we propose a process model of organizational sensemaking explaining how managers think, discuss, and act with respect to their key stakeholders and the world at large. We also propose a set of cognitive, linguistic, and conative dimensions to identify such an intrinsic orientation that guides CSR-related activities. Recognizing patterns of interrelationships among these dimensions might lead to a better understandin...

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Authors


Kunal Basu More by this author
Guido Palazzo More by this author
Publication date:
2008-01-05
URN:
uuid:7e063759-fca5-49fb-979d-31b1e5274858
Local pid:
oai:eureka.sbs.ox.ac.uk:1964

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