The UK Government has placed increasing emphasis on the use of performance assessment schemes with the aim of improving the delivery of public services. An example of such schemes is the Comprehensive Performance Assessment (CPA). The CPA subjects English local authorities to annual audits and the collection of hundreds of performance indicators to arrive at final ratings that lead to corresponding rewards and sanctions. This article shows that the CPA does not provide a reliable measure of p...Expand abstract
- International Review of Administrative Sciences
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- With R. Gutiérrez Romero and D. Haubrich ‘To What Extent Does Deprivation Affect the Performance of English Local Authorities?’, International Review of Administrative Sciences, 76(1):137–170 (2010) [DOI:10.1177/0020852309359048. ISSN 0020-8523.