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Journal article

Re-visiting the concept of voice: expression of grievances across the English and Welsh National Health Service

Abstract:

This article re-examines the notion of voice in law and society scholarship which has focused on journeys to complaints and claims. Using the English National Health Service as a case study, it argues that looking at the articulation of grievances through a large number of channels across a large service sector offers new opportunities to examine a range of different political logics underpinning voicing mechanisms. Two key arguments emerge. Firstly, it becomes clear that expressions of dissa...

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Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1017/lsi.2024.7

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Institution:
University of Oxford
Division:
SSD
Department:
Law
Oxford college:
Wolfson College
Role:
Author
ORCID:
0000-0002-8770-964X
Publisher:
Cambridge University Press
Journal:
Law and Social Inquiry More from this journal
Publication date:
2024-04-05
Acceptance date:
2024-01-31
DOI:
EISSN:
1747-4469
ISSN:
0897-6546
Language:
English
Keywords:
Pubs id:
1609645
Local pid:
pubs:1609645
Deposit date:
2024-01-31

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