Journal article
Re-visiting the concept of voice: expression of grievances across the English and Welsh National Health Service
- Abstract:
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This article re-examines the notion of voice in law and society scholarship which has focused on journeys to complaints and claims. Using the English National Health Service as a case study, it argues that looking at the articulation of grievances through a large number of channels across a large service sector offers new opportunities to examine a range of different political logics underpinning voicing mechanisms. Two key arguments emerge. Firstly, it becomes clear that expressions of dissa...
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- Publication status:
- Published
- Peer review status:
- Peer reviewed
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Access Document
- Files:
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(Preview, Accepted manuscript, pdf, 739.4KB, Terms of use)
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- Publisher copy:
- 10.1017/lsi.2024.7
Authors
Bibliographic Details
- Publisher:
- Cambridge University Press
- Journal:
- Law and Social Inquiry More from this journal
- Publication date:
- 2024-04-05
- Acceptance date:
- 2024-01-31
- DOI:
- EISSN:
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1747-4469
- ISSN:
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0897-6546
Item Description
- Language:
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English
- Keywords:
- Pubs id:
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1609645
- Local pid:
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pubs:1609645
- Deposit date:
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2024-01-31
Terms of use
- Copyright holder:
- Mulcahy, L
- Copyright date:
- 2024
- Rights statement:
- © The Author(s), 2024. Published by Cambridge University Press on behalf of American Bar Foundation
- Notes:
- This is the accepted manuscript version of the article. The final version is available online from Cambridge University Press at: https://dx.doi.org/10.1017/lsi.2024.7
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