Journal article

The perils and pitfalls of performance measurement: The CPA regime for local authorities in England.

Abstract:: From 2002 comprehensive performance assessment (CPA) has been used by the Audit Commission to scrutinize service delivery in English local authorities across six service blocks: benefits; social care; environment; libraries and leisure; use of resources; education and housing. The authors examined CPA in terms of how vulnerable it is to categorization errors and gaming, whether it is consistent with other government policies and how it deals with uncontrollable factors. CPA failed all of these tests.

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APA Style

McLean, I., Haubrich, D., & Gutiérrez-Romero, R. (2007). The perils and pitfalls of performance measurement: The CPA regime for local authorities in England. Public Money and Management, 27(2), 111–118.

MLA Style

McLean, I., et al. “The Perils and Pitfalls of Performance Measurement: The CPA Regime for Local Authorities in England.” Public Money and Management, vol. 27, no. 2, Taylor and Francis, 2007, pp. 111–18.

Chicago Style

McLean, I, D Haubrich, and R Gutiérrez-Romero. 2007. “The Perils and Pitfalls of Performance Measurement: The CPA Regime for Local Authorities in England.” Public Money and Management 27 (2): 111–18.
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Publisher copy:: 10.1111/j.1467-9302.2007.00566.x

Authors

+ McLean, I More by this author

Role:: Author

+ Haubrich, D More by this author

Role:: Author

+ Gutiérrez-Romero, R More by this author

Role:: Author

Publisher:: Taylor and Francis
Journal:: Public Money and Management More from this journal
Volume:: 27
Issue:: 2
Pages:: 111 - 118
Publication date:: 2007-01-01
DOI:: 10.1111/j.1467-9302.2007.00566.x
ISSN:: 0954-0962

Language:: English
UUID:: uuid:5b10afda-dae1-4e1a-a386-c15ec4e1bec3
Local pid:: oai:economics.ouls.ox.ac.uk:14984
Deposit date:: 2011-08-16

Terms of use

Copyright date:: 2007

Licence:: Terms and Conditions of Use for Oxford University Research Archive

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