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Messy talk in virtual teams: achieving knowledge synthesis through shared visualizations

Abstract:

Engineering teams collaborating in virtual environments face many technical, social and cultural challenges. In this paper we focus on distributed teams making joint unanticipated discoveries in virtual environments. We operationalize Dossick and Neff’s definition of “Messy Talk” as a process in which teams mutually discover issues, critically engage in clarifying and finding solutions to the discovered issues, exchange their knowledge, and resolve the issue. Can globally distributed teams us...

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Publication status:
Published
Peer review status:
Peer reviewed
Version:
Accepted manuscript

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Publisher copy:
10.1061/(ASCE)ME.1943-5479.0000301

Authors


Dossick, CS More by this author
Anderson, A More by this author
More by this author
Institution:
University of Oxford
Department:
Oxford, Social Sciences, Oxford Internet Institute
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Publisher:
American Society of Civil Engineers Publisher's website
Journal:
Journal of Management in Engineering Journal website
Volume:
31
Issue:
1
Pages:
A4014003-1-A4014003-10
Publication date:
2014-06-19
Acceptance date:
2014-04-07
DOI:
EISSN:
1943-5479
ISSN:
0742-597X
Pubs id:
pubs:638778
URN:
uri:42c13135-1ed7-497e-b7f2-279608253422
UUID:
42c13135-1ed7-497e-b7f2-279608253422
Local pid:
pubs:638778
Keywords:

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