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Attitudes, imagined roles, and governance boundaries for AI in decentralized social media

Abstract:

Decentralised social media (DSM) platforms such as Mastodon offer community-governed alternatives to corporate social networks but place substantial governance burdens on volunteer operators. As interest grows in applying artificial intelligence (AI) to support this work, little is known about whether DSM operators want AI, what roles they consider appropriate, and what governance boundaries they require. We conducted semi-structured interviews with 20 operators across Mastodon, Pixelfed, PeerTube, Lemmy, Pleroma, and Funkwhale, using generative feature probes and speculative scenarios to explore their perceptions of AI. Operators rejected AI as an autonomous actor, instead envisioning it as governance infrastructure that provides contextual intelligence, supports crossinstance coordination, and sustains community and moderator well-being. They also articulated strict boundaries rooted in DSM values, including human accountability, reversibility, transparency, community-centred configuration, and strong data-governance constraints. We contribute empirical insights and design implications for AI compatible with decentralised, federated social media.

Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1145/3772318.3790295

Authors

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Institution:
University of Oxford
Division:
MPLS
Department:
Computer Science
Oxford college:
Jesus College
Role:
Author
ORCID:
0009-0007-4284-9490
More by this author
Institution:
University of Oxford
Division:
MPLS
Department:
Computer Science
Role:
Author
More by this author
Institution:
University of Oxford
Division:
MPLS
Department:
Computer Science
Role:
Author
More by this author
Institution:
University of Oxford
Division:
MPLS
Department:
Computer Science
Role:
Author
More by this author
Institution:
University of Oxford
Division:
MPLS
Department:
Computer Science
Role:
Author


Publisher:
Association for Computing Machinery
Host title:
CHI '26: Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
Article number:
330
Publication date:
2026-04-13
Acceptance date:
2026-01-15
Event title:
ACM conference on Human Factors in Computing Systems (CHI 2026)
Event location:
Barcelona, Spain
Event website:
https://chi2026.acm.org/
Event start date:
2026-04-13
Event end date:
2026-04-17
DOI:
ISBN:
9798400722783


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