Journal article icon

Journal article

Queues and Hierarchies.

Abstract:
This paper examines the optimal structure of hierarchies when workers differ in the range of tasks they can perform. A hierarchical system may reduce costs by allowing most tasks to be handled by unskilled workers. This may however increase delay for those tasks which must pass through several layers before reaching the appropriate level. The paper characterises an optimal hierarchy when such a trade-off exists.

Actions

Authors


Publisher:
Review of Economic Studies Ltd.
Journal:
Review of Economic Studies More from this journal
Volume:
68
Issue:
2
Pages:
297 - 322
Publication date:
2001-01-01
ISSN:
0034-6527


Language:
English
UUID:
uuid:40a5437f-45aa-4415-a8a9-59dc90b26817
Local pid:
ora:1070
Deposit date:
2011-08-15
ARK identifier:

Terms of use


Views and Downloads






If you are the owner of this record, you can report an update to it here: Report update to this record

TO TOP