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The ISO 9000 certification: Little pain, big gain?

Abstract:

This paper examines the effect of obtaining an ISO 9000 certification on various aspects of business performance using firm-level panel data from Slovenia covering the period 1987-2006. To control for the possible endogeneity of obtaining the certification propensity score matching is combined with a difference-in-differences approach. The results indicate that an ISO 9000 certification boost the certified firm's sales, exports and employment. It also has a positive effect on profits, profita...

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Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1016/j.euroecorev.2018.03.005

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Institution:
University of Oxford
Division:
SSD
Department:
Economics
Oxford college:
All Souls College
Role:
Author
ORCID:
0000-0001-6089-6679
Publisher:
Elsevier
Journal:
European Economic Review More from this journal
Volume:
105
Pages:
103-114
Publication date:
2018-03-27
Acceptance date:
2018-03-11
DOI:
EISSN:
1873-572X
ISSN:
0014-2921
Language:
English
Keywords:
Pubs id:
pubs:844772
UUID:
uuid:22f5eafc-6410-42d5-b949-6d721a0ff1b5
Local pid:
pubs:844772
Source identifiers:
844772
Deposit date:
2018-11-03

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