Journal article
A factorial randomized controlled trial to optimize user engagement with a chatbot-led parenting intervention: protocol for the ParentText Optimisation Trial
- Abstract:
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Background:
Violence against children (VAC) is a serious public health concern with long-lasting adverse effects. Evidence-based parenting programs are one effective means to prevent VAC; however, these interventions are not scalable in their typical in-person group format, especially in low- and middle-income countries where the need is greatest. While digital delivery, including via chatbots, offers a scalable and cost-effective means to scale up parenting programs within these settings, it is crucial to understand the key pillars of user engagement to ensure their effective implementation.Objective:
This study aims to investigate the most effective and cost-effective combination of external components to optimize user engagement with ParentText, an open-source chatbot-led parenting intervention to prevent VAC in Mpumalanga, South Africa.Methods:
This study will use a mixed methods design incorporating a 2 × 2 factorial cluster-randomized controlled trial and qualitative interviews. Parents of adolescent girls (32 clusters, 120 participants [60 parents and 60 girls aged 10 to 17 years] per cluster; N=3840 total participants) will be recruited from the Ehlanzeni and Nkangala districts of Mpumalanga. Clusters will be randomly assigned to receive 1 of the 4 engagement packages that include ParentText alone or combined with in-person sessions and a facilitated WhatsApp support group. Quantitative data collected will include pretest-posttest parent- and adolescent-reported surveys, facilitator-reported implementation data, and digitally tracked engagement data. Qualitative data will be collected from parents and facilitators through in-person or over-the-phone individual semistructured interviews and used to expand the interpretation and understanding of the quantitative findings.Results:
Recruitment and data collection started in August 2023 and were finalized in November 2023. The total number of participants enrolled in the study is 1009, with 744 caregivers having completed onboarding to the chatbot-led intervention. Female participants represent 92.96% (938/1009) of the sample population, whereas male participants represent 7.03% (71/1009). The average participant age is 43 (SD 9) years.Conclusions:
The ParentText Optimisation Trial is the first study to rigorously test engagement with a chatbot-led parenting intervention in a low- or middle-income country. The results of this study will inform the final selection of external delivery components to support engagement with ParentText in preparation for further evaluation in a randomized controlled trial in 2024.Trial Registration:
Open Science Framework (OSF); https://doi.org/10.17605/OSF.IO/WFXNEInternational Registered Report Identifier (IRRID):
DERR1-10.2196/52145
- Publication status:
- Published
- Peer review status:
- Peer reviewed
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(Preview, Version of record, pdf, 430.8KB, Terms of use)
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- Publisher copy:
- 10.2196/52145
Authors
+ UK Research and Innovation
More from this funder
- Funder identifier:
- https://ror.org/0440mmj74
- Grant:
- ES/S008101/1
- Programme:
- Challenges Research Fund
+ United States Agency for International Development
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- Funder identifier:
- https://ror.org/01n6e6j62
- Grant:
- 72067418CA00026
- Programme:
- ParentText Optimisation Trial
+ World Childhood Foundation
More from this funder
- Funder identifier:
- https://ror.org/04vx9dd09
- Grant:
- 16191
- Publisher:
- JMIR Publications
- Journal:
- JMIR Research Protocols More from this journal
- Volume:
- 13
- Article number:
- e52145
- Place of publication:
- Canada
- Publication date:
- 2024-05-03
- Acceptance date:
- 2024-03-15
- DOI:
- EISSN:
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1929-0748
- Pmid:
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38700935
- Language:
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English
- Keywords:
- Pubs id:
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1994545
- Local pid:
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pubs:1994545
- Deposit date:
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2024-08-06
- ARK identifier:
Terms of use
- Copyright holder:
- Da Graca Ambrosio et al.
- Copyright date:
- 2024
- Rights statement:
- © Maria Da Graca Ambrosio, Jamie M Lachman, Paula Zinzer, Hlengiwe Gwebu, Seema Vyas, Inge Vallance, Francisco Calderon, Frances Gardner, Laurie Markle, David Stern, Chiara Facciola, Anne Schley, Nompumelelo Danisa, Kanyisile Brukwe, GJ Melendez-Torres. Originally published in JMIR Research Protocols (https://www.researchprotocols.org), 03.05.2024. This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Research Protocols, is properly cited. The complete bibliographic information, a link to the original publication on https://www.researchprotocols.org, as well as this copyright and license information must be included.
- Licence:
- CC Attribution (CC BY)
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