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Digitalisation versus regulation: how disruptive digital communication technologies alter institutional contexts through public interest framing

Abstract:

In this paper, we investigate how digital technology disruptors and the incumbents who stand to be disrupted by them frame their arguments to transform or sustain existing institutional frameworks to enable or deter the market entry of these technologies. Using a longitudinal, comparative case analysis of three digital technologies—namely, Voice over Internet Protocol (VoIP), cloud antenna, and over-the-top (OTT) technologies—we explore how stakeholders use public interest frames for this pur...

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Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1108/S0733-558X20220000083006

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Institution:
University of Oxford
Division:
SSD
Department:
Saïd Business School
Role:
Author
Publisher:
Emerald Press
Series:
Research in the Sociology of Organizations
Volume:
83
Pages:
133-166
Publication date:
2022-09-23
Acceptance date:
2021-05-08
DOI:
ISSN:
0733-558X
EISBN:
978-1-80262-221-8
ISBN:
978-1-80262-222-5
Language:
English
Keywords:
Pubs id:
1212079
Local pid:
pubs:1212079
Deposit date:
2021-11-25

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