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Journal article

Reputation and identity conflict in management consulting

Abstract:

Based on a case study of a large consulting firm, this article makes two contributions to the literature on reputation and identity by examining how an organization responds when its identity is substantially misaligned with the experience and perceptions of external stakeholders that form the basis of reputational judgments. First, rather than triggering some form of identity adaptation, it outlines how other forms of identity can come into play to remediate this gap, buffering the organizat...

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Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1177/0018726716641747

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Institution:
University of Oxford
Division:
SSD
Department:
Said Business School
Role:
Author
Publisher:
SAGE Publications
Journal:
Human Relations More from this journal
Volume:
70
Issue:
1
Pages:
92-118
Publication date:
2016-05-05
Acceptance date:
2016-03-02
DOI:
EISSN:
1741-282X
ISSN:
0018-7267
Language:
English
Keywords:
Pubs id:
pubs:710295
UUID:
uuid:0ba24957-3126-491b-b5a0-c7146445150e
Local pid:
pubs:710295
Source identifiers:
710295
Deposit date:
2019-09-05

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