Using the Delphi technique to gather expert recommendations about promoting and evaluating healthcare library outreach services

Journal article

There is a gap in the literature about effective methods to promote and evaluate healthcare library outreach services. This study used the Delphi Technique to gather recommendations from twenty-nine UK-based librarians about how to promote and evaluate outreach services. Qualitative data analysis of the recommendations revealed an overall lack of consensus. The most frequently recommended promotion method was to use a different method to promote each aspect of the service. The most frequently recommended evaluation method was to use questionnaires to evaluate various aspects of the outreach service. Further research is needed to determine whether consensus amongst healthcare librarians can be reached on the issue of promoting and evaluating outreach services.

Authors: Bastin, E

• Publication status: Published
• Peer review status: Peer reviewed
• Publisher: European Association for Health Information and Libraries
• Journal: Journal of the European Association for Health Information and Libraries
• Volume: 7
• Issue: 1
• Pages: 3-7
• Publication date: 2011-03-01
• Edition: Publisher's version
• ISSN: 1841-0715
• Language: English
• Keywords: evaluation; promotion; Delphi technique; outreach; librarians
• Subjects: Library & information science