Journal article
AI-augmented business process management systems: a research manifesto
- Abstract:
- AI-augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and context-sensitive. This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision. To this end, we define the concept of ABPMS, we outline the lifecycle of processes within an ABPMS, we discuss core characteristics of an ABPMS, and we derive a set of challenges to realize systems with these characteristics.
- Publication status:
- Published
- Peer review status:
- Peer reviewed
Actions
Access Document
- Files:
-
-
(Preview, Accepted manuscript, pdf, 276.7KB, Terms of use)
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- Publisher copy:
- 10.1145/3576047
Authors
- Publisher:
- Association for Computing Machinery
- Journal:
- ACM Transactions on Management Information Systems More from this journal
- Volume:
- 14
- Issue:
- 1
- Article number:
- 11
- Publication date:
- 2023-01-31
- Acceptance date:
- 2022-11-16
- DOI:
- EISSN:
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2158-6578
- ISSN:
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2158-656X
- Language:
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English
- Keywords:
- Pubs id:
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1344562
- Local pid:
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pubs:1344562
- Deposit date:
-
2024-04-14
- ARK identifier:
Terms of use
- Copyright holder:
- Dumas et al
- Copyright date:
- 2023
- Rights statement:
- © 2023 Copyright held by the owner/author(s).
- Notes:
- This is the accepted manuscript version of the article. The final version is available online from Association for Computing Machinery at: https://dx.doi.org/10.1145/3576047
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