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What if scale breaks community? Rebooting audience engagement when journalism is under fire

Abstract:
This report focuses on how digital-born news media navigate audience engagement in the context of both rapid developments in a digital media environment and significant political pressure, including the ‘weaponisation’ of social media to target and harass independent news organisations and individual journalists, along with their audiences.
It is based on a detailed study of three news organisations in the process of actively redefining audience engagement. They are Rappler (the Philippines); Daily Maverick (South Africa); and The Quint (India) – all commercial news organisations of the Global South, whose public interest journalism has been recognised with top international industry awards.
We find that, in response to the risks associated with various forms of what we’re calling ‘platform capture’, these news organisations are evolving, and are increasingly focused on forging deeper, narrower, and stronger relationships with audiences.
Publication status:
Published
Peer review status:
Reviewed (other)

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Publisher copy:
10.60625/risj-6kdf-2879

Authors


More by this author
Institution:
University of Oxford
Division:
SSD
Department:
Politics & Int Relations
Sub department:
Reuters Institute for the Study of Journalism
Role:
Author
More by this author
Institution:
University of Oxford
Division:
SSD
Department:
Oxford Internet Institute
Oxford college:
Balliol College
Role:
Author
ORCID:
0000-0002-0371-4653
More by this author
Institution:
University of Oxford
Division:
SSD
Department:
Politics & Int Relations
Sub department:
Reuters Institute for the Study of Journalism
Role:
Author


Publisher:
Reuters Institute for the Study of Journalism
Place of publication:
Oxford
Publication date:
2019-10-24
DOI:
ISBN:
9781907384684


Language:
English
Pubs id:
pubs:1070064
UUID:
uuid:03124673-d85f-47c9-9245-6b847cbc0d45
Local pid:
pubs:1070064
Source identifiers:
1070064
Deposit date:
2019-11-05

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