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Why have package tour itineraries been homogeneous? Insight from industry subgroup relations

Abstract:
In addressing one of the least-researched areas in tourism—the formation of product strategies—this study focuses on the homogeneous package tour phenomenon. It draws on Industrial Organization theory to explore the impact of relationships between industry subgroups on the development of such products. With a specific focus on Chinese package tours to the UK, tour itineraries were firstly mapped to provide a visualization of relative homogeneity. Then, by examining the resource traits of participating firms, two subgroups in the industry were distinguished: tour operators (including wholesalers and retailers) and travel agencies (including Online Travel Agencies). It was found that the determination of product homogeneity involves a combination of the dependent relationship between tour operators; a more independent relationship between travel agencies; and the nature of the interdependence between the two. Strong bargaining power on the part of suppliers and weaker customer power further strengthened product homogeneity.
Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1177/00472875221141881

Authors

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Institution:
University of Oxford
Division:
SSD
Department:
Saïd Business School
Role:
Author


Publisher:
SAGE Publications
Journal:
Journal of Travel Research More from this journal
Volume:
62
Issue:
8
Pages:
1819 - 1831
Publication date:
2022-12-19
Acceptance date:
2022-11-07
DOI:
EISSN:
1552-6763
ISSN:
0047-2875


Language:
English
Keywords:
Pubs id:
1308930
Local pid:
pubs:1308930
Deposit date:
2022-11-24
ARK identifier:

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