Journal article
Understanding Human-Machine Networks: A cross-disciplinary survey
- Abstract:
- In the current hyperconnected era, modern Information and Communication Technology (ICT) systems form sophisticated networks where not only do people interact with other people, but also machines take an increasingly visible and participatory role. Such Human-Machine Networks (HMNs) are embedded in the daily lives of people, both for personal and professional use. They can have a significant impact by producing synergy and innovations. The challenge in designing successful HMNs is that they cannot be developed and implemented in the same manner as networks of machines nodes alone, or following a wholly human-centric view of the network. The problem requires an interdisciplinary approach. Here, we review current research of relevance to HMNs across many disciplines. Extending the previous theoretical concepts of socio-technical systems, actor-network theory, cyber-physical-social systems, and social machines, we concentrate on the interactions among humans and between humans and machines. We identify eight types of HMNs: public-resource computing, crowdsourcing, web search engines, crowdsensing, online markets, social media, multiplayer online games and virtual worlds, and mass collaboration. We systematically select literature on each of these types and review it with a focus on implications for designing HMNs. Moreover, we discuss risks associated with HMNs and identify emerging design and development trends.
- Publication status:
- Published
- Peer review status:
- Peer reviewed
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Access Document
- Files:
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(Preview, Accepted manuscript, pdf, 4.9MB, Terms of use)
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- Publisher copy:
- 10.1145/3039868
Authors
- Publisher:
- Association for Computing Machinery
- Journal:
- ACM Computing Surveys More from this journal
- Volume:
- 50
- Issue:
- 1
- Article number:
- 12
- Publication date:
- 2017-04-13
- Acceptance date:
- 2017-01-11
- DOI:
- EISSN:
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1557-7341
- ISSN:
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0360-0300
- Keywords:
- Pubs id:
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pubs:833842
- UUID:
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uuid:3f47828c-f157-4875-80e4-88d04414450f
- Local pid:
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pubs:833842
- Source identifiers:
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833842
- Deposit date:
-
2018-05-22
Terms of use
- Copyright holder:
- © 2017 ACM
- Copyright date:
- 2017
- Notes:
- This is the author accepted manuscript following peer review version of the article. The final version is available online from Association for Computing Machinery at: 10.1145/3039868
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