Essays on incentives in bureaucracy: experimental evidence from Pakistan

Thesis

Public sector performance is a key determinant for a country’s economic growth and development. Yet, poor service delivery remains widespread across the developing world which is often attributed to weak monitoring and incentive systems. This thesis, written in a three-paper format, explores questions around how to improve the performance of frontline workers through the use of financial and non-financial incentives. I design two field experiments in collaboration with the Teacher Training...

Expand abstract

Authors: Mansoor, Z

• Type of award: DPhil
• Level of award: Doctoral
• Awarding institution: University of Oxford
• Language: English
• Keywords: bureaucracy; financial incentives; non-financial incentives
• Subjects: bureaucracy in Pakistan