Meeting user needs in national healthcare systems: lessons from early adopter community pharmacists using the electronic prescriptions service.
BACKGROUND: The Electronic Prescription Service release Two (EPS2) is a new national healthcare information and communication technology in England that aims to deliver effective prescription writing, dispensing and reimbursement service to benefit patients. The aim of the study was to explore initial user experiences of Community Pharmacists (CPs) using EPS2. METHODS: We conducted nonparticipant observations and interviews in eight EPS2 early adopter community pharmacies classified as 'first...Expand abstract
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- Peer reviewed
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- BioMed Central Ltd. Publisher's website
- BMC medical informatics and decision making Journal website
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- Harvey et al.
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- © 2014 Harvey et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly credited.
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