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Using a national archive of patient experience narratives to promote local patient-centred quality improvement: an ethnographic process evaluation of ‘accelerated’ Experience-based Co-design

Abstract:

Objectives: To evaluate an accelerated form of experience-based co-design (EBCD), a type of participatory action research in which patients and staff work together to improve quality; to observe how acceleration affected the process and outcomes of the intervention. Methods: An ethnographic process evaluation of an adapted form of EBCD was conducted, including observations, interviews, questionnaires and documentary analysis. Whilst retaining all components of EBCD, the adapted approach repla...

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Publication status:
Published
Peer review status:
Peer reviewed
Version:
Accepted Manuscript

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DOI: 10.1177/1355819614531565

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Institution:
University of Oxford
Research group:
Health Experiences Research Group
Oxford college:
Green Templeton College
Department:
Medical Sciences Division - Public Health - Primary Care
Role:
Author
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Institution:
King’s College London
Department:
National Nursing Research Unit
Role:
Author
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Institution:
St George’s Medical School, University of London and Kingston University
Role:
Author
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Institution:
Cardiff University
Department:
School of Healthcare Sciences
Role:
Author
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Institution:
Royal Brompton and Harefield NHS Foundation Trust
Department:
Nursing
Role:
Author
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Funding agency for:
Louise Locock
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Funding agency for:
Glenn Robert
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Funding agency for:
Annette Boaz
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Funding agency for:
Caroline Shuldham
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Funding agency for:
Jonathan Fielden
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Journal:
Journal of Health Services Research & Policy
Volume:
19
Issue:
4
Pages:
200–207
Publication date:
2014-09-05
DOI:
URN:
uuid:c7c69525-a97e-4ae1-81a2-0de446339a0b
Local pid:
ora:9850

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