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Implications of fear, anxiety, and shame for social health websites

Abstract:

Health information seeking (HIS) and emotional support seeking (ESS) for medical conditions are widespread, self-guided online activities that happen concurrently on social health websites. Appraisal and coping theory suggests that these activities may be caused by negative emotions that users experience. In this paper, we examine three key negative emotions—fear, anxiety, and shame—for their potential impact on HIS and ESS. Through an online survey of 518 people, we found that only anxiety p...

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Publication status:
Published
Peer review status:
Peer reviewed

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Institution:
University of Oxford
Division:
SSD
Department:
Oxford Internet Institute
Role:
Author
Publisher:
All Academic, Inc. Publisher's website
Journal:
International Communication Association Annual Conference Journal website
Pages:
1-40
Host title:
International Communication Association Annual Conference
Publication date:
2012-05-22
Acceptance date:
2012-04-01
Source identifiers:
688999
Keywords:
Pubs id:
pubs:688999
UUID:
uuid:c68dabac-0517-4788-9852-cacbb27dfb32
Local pid:
pubs:688999
Deposit date:
2017-04-11

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