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Journal article

Evidence points to ‘gaming’ at hospitals subject to National Health Service Cleanliness inspections

Abstract:

Inspections are a key way to monitor and ensure quality of care and maintain high standards in the National Health Service (NHS) in England. Yet there is a perception that inspections can be gamed. This can happen, for example, when staff members know that an inspection will soon take place. Using data for 205 NHS hospitals for the period 2011–14, we tested whether patients’ perceptions of cleanliness increased during periods when inspections occurred. Our results show that during the period ...

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Publication status:
Published
Peer review status:
Peer reviewed
Version:
Accepted Manuscript

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Publisher copy:
10.1377/hlthaff.2016.1217

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Department:
Oxford, SSD, Sociology
More by this author
Department:
Oxford, SSD, Sociology
Publisher:
Project HOPE Publisher's website
Journal:
Health Affairs Journal website
Volume:
36
Issue:
2
Pages:
355-361
Publication date:
2017-02-04
Acceptance date:
2017-01-06
DOI:
EISSN:
1544-5208
ISSN:
0278-2715
Pubs id:
pubs:675432
URN:
uri:a20f8641-7dc2-4108-931d-705e47beb60e
UUID:
uuid:a20f8641-7dc2-4108-931d-705e47beb60e
Local pid:
pubs:675432

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