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Journal article

Using verbal irony to move on with controversial issues

Abstract:

Irony is an effective means of dealing with controversy in organizations, but there is a paucity of knowledge of the various ways in which irony helps managers to do so without necessarily ‘solving’ those issues. By drawing on discursive incongruity theory, we examine the use of irony when managers are confronted with controversial issues in a multinational company. As a result, we identify and elaborate on four distinctively different pathways of how irony helps participants to move on: ‘acq...

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Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1287/orsc.2019.1333

Authors


More by this author
Institution:
University of Oxford
Division:
SSD
Department:
Saïd Business School
Role:
Author
ORCID:
0000-0001-7609-0135
Publisher:
INFORMS
Journal:
Organization Science More from this journal
Volume:
31
Issue:
4
Pages:
797-1051
Publication date:
2020-03-19
Acceptance date:
2019-09-12
DOI:
EISSN:
1526-5455
ISSN:
1047-7039

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