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Journal article

Adaption, implementation and evaluation of collaborative service improvements in the testing and result communication process in primary care from patient and staff perspectives: a qualitative study

Abstract:

Increasing numbers of blood tests are being ordered in primary care settings and the swift and accurate communication of test results is central to providing high quality care. The process of testing and result communication is complex and reliant on the coordinated actions of care providers, external groups in laboratory and hospital settings, and patients. This fragmentation leaves it vulnerable to error and the need to improve an apparently fallible system is apparent. However, primary car...

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Publication status:
Published
Peer review status:
Peer reviewed
Version:
Publisher's version

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Publisher copy:
10.1186/s12913-017-2566-8

Authors


Litchfield, IJ More by this author
Bentham, LM More by this author
Lilford, RJ More by this author
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Department:
Green Templeton College
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Grant:
Research for Patient Benefit programme PB-PG-1208–18219
Publisher:
BioMed Central Publisher's website
Journal:
BMC Health Services Research Journal website
Volume:
17
Issue:
1
Pages:
Article: 615
Publication date:
2017-08-30
DOI:
ISSN:
1472-6963
Pubs id:
pubs:726007
URN:
uri:7ed8a631-9b77-4cdb-9dcb-328a212e0f9a
UUID:
uuid:7ed8a631-9b77-4cdb-9dcb-328a212e0f9a
Local pid:
pubs:726007

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