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What patients do and their impact on implementation process and outcomes during (and after) participatory quality improvement projects in English acute hospitals: Reflections from an ethnographic study

Abstract:
Purpose: – The potential for including patients in implementation processes has received limited attention in the literature. The purpose of this paper is to explore the different roles adopted by 63 patients that emerged during and after four participatory quality improvement interventions, and the nature of their impact upon implementation processes and outcomes. Design/methodology/approach: – A cross-case ethnographic comparison of Experience-based Co-des... Expand abstract
Publication status:
Published
Peer review status:
Peer reviewed
Version:
Accepted Manuscript

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Publisher copy:
10.1108/JHOM-02-2015-0027

Authors


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Institution:
University of Oxford
Department:
Oxford, MSD, Primary Care Health Sciences
Sturmey, G More by this author
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Grant:
Health Services and Delivery Research Programme (Project Number 10/1009/14)
Publisher:
Emerald Publisher's website
Journal:
Journal of Health Organization and Management Journal website
Volume:
30
Issue:
2
Pages:
258-278
Publication date:
2016
DOI:
ISSN:
1477-7266
URN:
uuid:7031aef5-4121-4d29-b30a-4fbf48357446
Source identifiers:
609574
Local pid:
pubs:609574

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