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Effectiveness of conversational agents (virtual assistants) in health care: protocol for a systematic review

Abstract:

Background: Conversational agents (also known as chatbots) have evolved in recent decades to become multimodal, multifunctional platforms with potential to automate a diverse range of health-related activities supporting the general public, patients, and physicians. Multiple studies have reported the development of these agents, and recent systematic reviews have described the scope of use of conversational agents in health care. However, there is scarce research on the ef...

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Publication status:
Published
Peer review status:
Peer reviewed

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Files:
Publisher copy:
10.2196/16934

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Publisher:
JMIR Publications Publisher's website
Journal:
JMIR Research Protocols Journal website
Volume:
9
Issue:
3
Article number:
e16934
Publication date:
2020-03-09
Acceptance date:
2019-12-16
DOI:
ISSN:
1929-0748
Language:
English
Keywords:
Pubs id:
pubs:1078928
UUID:
uuid:6497aaf6-edfe-44b3-8a1b-f6952d6d8254
Local pid:
pubs:1078928
Source identifiers:
1078928
Deposit date:
2019-12-24

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