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Item generation in the development of an inpatient experience questionnaire: a qualitative study

Abstract:

Background: Patient experience is a key feature of quality improvement in modern health-care delivery. Measuring patient experience is one of several tools used to assess and monitor the quality of health services. This study aims to develop a tool for assessing patient experience with inpatient care in public hospitals in Hong Kong.

Methods: Based on the General Inpatient Questionnaire (GIQ) framework of the Care Quality Commission as a discussion ...

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Publication status:
Published
Peer review status:
Peer reviewed
Version:
Publisher's version

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Publisher copy:
10.1186/1472-6963-13-265

Authors


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Hong Kong Hospital Authority More from this funder
Publisher:
BioMed Central Ltd. Publisher's website
Journal:
BMC Health Services Research Journal website
Volume:
13
Issue:
1
Pages:
Article: 265
Publication date:
2013-01-05
DOI:
ISSN:
1472-6963
URN:
uuid:4e290ca4-b3a5-47fc-a9c6-7e077b264b3f
Source identifiers:
445486
Local pid:
pubs:445486

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