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Information Technology as Competitive Advantage: The Role of Human, Business and Technology Resources

Abstract:

This paper investigates linkages between information technology (IT) and firm performance. Although showing recent signs of advance, the existing IT literature still relies heavily on case studies, anecdotes, and consultants' frameworks, with little solid empirical work or synthesis of findings. This paper examines the IT literature, develops an integrative, resource-based theoretical framework, and presents results from a new empirical study in the retail industry. The findings show that ITs...

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Thomas Powell More by this author
Anne Dent-Micallef More by this author
Publication date:
1997-05-05
URN:
uuid:3c1144ce-2f96-4cb8-88d7-1da5fa06ddbc
Local pid:
oai:eureka.sbs.ox.ac.uk:1941

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