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Caring for the patient, caring for the record: an ethnographic study of 'back office' work in upholding quality of care in general practice.

Abstract:

The quality of information recorded about patient care is considered key to improving the overall quality, safety and efficiency of patient care. Assigning codes to patients' records is an important aspect of this documentation. Current interest in large datasets in which individual patient data are collated (e.g. proposed NHS care.data project) pays little attention to the details of how 'data' get onto the record. This paper explores the work of summarising and coding records, focusing on '...

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Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.1186/s12913-015-0774-7

Authors


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Institution:
University of Oxford
Division:
MSD
Department:
Primary Care Health Sciences
Role:
Author
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Grant:
Healthcare Electronic Records in Organisations 07/133
More from this funder
Grant:
Doctoral fellowship award for DS (RDA/03/07/076
Publisher:
BioMed Central Publisher's website
Journal:
BMC health services research Journal website
Volume:
15
Issue:
1
Pages:
177
Publication date:
2015-01-01
DOI:
EISSN:
1472-6963
ISSN:
1472-6963
Source identifiers:
519482
Language:
English
Keywords:
Pubs id:
pubs:519482
UUID:
uuid:36292e5d-a152-4b47-8acd-eb1ac45551fe
Local pid:
pubs:519482
Deposit date:
2016-01-24

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