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The benefits of forced experimentation: striking evidence from the London underground network

Abstract:

We present evidence that a significant fraction of commuters on the London underground do not travel on their optimal route. We show that a strike on the underground, which forced many commuters to experiment with new routes, brought lasting changes in behavior. This effect is stronger for commuters who live in areas where the underground map is more distorted, which points to the importance of informational imperfections. Information resulting from the strike improved network-efficiency. Sea...

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Publication status:
Published
Peer review status:
Peer reviewed
Version:
Accepted Manuscript

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Publisher copy:
10.1093/qje/qjx020

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Department:
Brasenose College
Willems, T More by this author
Publisher:
Oxford University Press Publisher's website
Journal:
Quarterly Journal of Economics Journal website
Volume:
132
Issue:
4
Pages:
2019–2055
Publication date:
2017-05-29
Acceptance date:
2017-04-20
DOI:
EISSN:
1531-4650
ISSN:
0033-5533
Pubs id:
pubs:584919
URN:
uri:271f6f8e-2915-445f-8ebd-5a2900970af1
UUID:
uuid:271f6f8e-2915-445f-8ebd-5a2900970af1
Local pid:
pubs:584919

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