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Journal article

An analysis of the interaction between intelligent software agents and human users

Abstract:

Interactions between an intelligent software agent (ISA) and a human user are ubiquitous in everyday situations such as access to information, entertainment, and purchases. In such interactions, the ISA mediates the user’s access to the content, or controls some other aspect of the user experience, and is not designed to be neutral about outcomes of user choices. Like human users, ISAs are driven by goals, make autonomous decisions, and can learn from experience. Using ideas from bounded rati...

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Publication status:
Published
Peer review status:
Peer reviewed
Version:
Publisher's version

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Publisher copy:
10.1007/s11023-018-9479-0

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Institution:
University of Oxford
Division:
Social Sciences Division
Department:
Oxford Internet Institute
Role:
Author
Publisher:
Springer Verlag Publisher's website
Journal:
Minds and Machines Journal website
Volume:
28
Issue:
4
Pages:
735–774
Publication date:
2018-09-25
Acceptance date:
2018-09-12
DOI:
EISSN:
1572-8641
ISSN:
0924-6495
Pubs id:
pubs:926077
URN:
uri:1d779c43-6715-4b95-aad1-640c39e2feb5
UUID:
uuid:1d779c43-6715-4b95-aad1-640c39e2feb5
Local pid:
pubs:926077

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