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Journal article

The consequences of assistant roles in the public services: Degradation or empowerment?

Abstract:

This article considers whether and how shifts in the division of labour in the context of organizational change lead to the empowerment or degradation of workplace roles. It focuses on the emergence of assistants in the British public services and, in particular, whether this leads to the degradation or empowerment of those who fill the role and the professionals they work with. Concentrating upon assistant roles in education and social care, case study findings suggest that as these roles de...

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Ian Kessler More by this author
Stephen Bach More by this author
Paul Heron More by this author
Publication date:
2007-09-05
URN:
uuid:140ee421-83ed-4e5e-b93e-b1f23abb6d59
Local pid:
oai:eureka.sbs.ox.ac.uk:1876

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