Journal article icon

Journal article

Alternatives to the face-to-face consultation in general practice: focused ethnographic case study

Abstract:

Background

NHS policy encourages general practices to introduce alternatives to the face-to-face consultation, such as telephone, email, e-consultation systems, or internet video. Most have been slow to adopt these, citing concerns about workload. This project builds on previous research by focusing on the experiences of patients and practitioners who have used one or more of these alternatives.

Aims

To understand how, under what conditions, for which patients, an...

Expand abstract
Publication status:
Published
Peer review status:
Peer reviewed
Version:
Publisher's version

Actions


Access Document


Files:
Publisher copy:
10.3399/bjgp18x694853

Authors


More by this author
Institution:
University of Oxford
Division:
Medical Sciences Division
Department:
Primary Care; Primary Care Health Sciences
Role:
Author
ORCID:
0000-0002-7072-1925
More by this author
Institution:
University of Oxford
Division:
Medical Sciences Division
Department:
Primary Care Health Sciences; PHC-Herg
Oxford college:
Green Templeton College
Role:
Author
ORCID:
0000-0002-6496-4859
Expand authors...
Publisher:
Royal College of General Practitioners Publisher's website
Journal:
British Journal of General Practice Journal website
Volume:
68
Issue:
669
Pages:
e293-e300
Publication date:
2018-03-28
Acceptance date:
2017-11-20
DOI:
EISSN:
1478-5242
ISSN:
0960-1643
Pubs id:
pubs:822610
URN:
uri:0340d31e-2e6c-4e88-8f63-9d79ae143ea1
UUID:
uuid:0340d31e-2e6c-4e88-8f63-9d79ae143ea1
Local pid:
pubs:822610

Terms of use


Metrics


Views and Downloads






If you are the owner of this record, you can report an update to it here: Report update to this record

TO TOP